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City of Santa Ana
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Request to Link Multiple Accounts
Request to Link Multiple Accounts
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This form will assist you in linking or updating your Municipal Utility Services (MUS) accounts. Information such as your Driver's license and Social Security Number are required to create and link online accounts. Please verify the following before submitting any documentation:
Items marked with asterisk (*) are required fields.
Do not use the "back(
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)" buttons. To cancel and return to the home page, please use the cancel button on the bottom of the page.
Update Information
*I would like to:
Link accounts
Create A New Account
Update My Account Info
*Have you already created or have at least one online MUS account?
Yes
No
*Have you already linked your online account to another?
Yes
No
You may link additional accounts by visiting your Profile page and selecting the Account Access List option to add additional accounts.
*Why have you not been able to link your accounts?
The other account is not under the same name
I need to update the SSN, CDL, or TIN on the other account
I don't know how to link the accounts
I don't know the SSN, CDL or TIN of the other account
I don't know the account number of the other account
The online accounts can only be linked if the accounts belong to the same person, company or organization. If you need to create a new online account then please click
here.
Attachments
Please upload a picture or scanned copy of your CDL, SSN, or TIN. Click the button below to upload an image from your computer or device.
Accepted image formats: png, jpg, tif, gif, pdf
You will only be able to link accounts if you provide the SSN, CDL or TIN. If this information is missing form your account then please click here to submit the documentation needed to update your account.
You will only be able to link accounts if you provide the SSN, CDL or TIN. If this information is missing form your account then please click here to submit the documentation needed to update your account.
If you need to update your CDL, SSN or TIN to be able to able to access your online account then please upload a photo of your CDL, SSN, or TIN here.
Attachments
Please upload a picture or scanned copy of your CDL, SSN, or TIN. Click the button below to upload an image from your computer or device.
Accepted image formats: png, jpg, tif, gif, pdf
The MUS account that you wish to link must have a valid online account. If you need to create an online account then please
click here
. If the online account has already been created and you have not previously linked other accounts then please enter here.
If you wish to change the name on the MUS account then please use the
Customer Name Change Request Form
. For all other questions please call the MUS office at 714-647-5454 or email mus.info@santa-ana.org for further assistance.
If you wish to create a new MUS account then please use the
New Service Form
.
Attachments
Please upload a picture or scanned copy of your CDL, SSN, or TIN. Click the button below to upload an image from your computer or device.
Accepted image formats: png, jpg, tif, gif, pdf
*Service Address:
*Account Number 1:
Account Number 2:
Account Number 3:
Account Number 4:
Account Number 5:
Where can we reach you with further questions?
*Phone Type:
Select
Home
Cell
Business
*Phone Number:
*Email:
*Confirm Email:
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